Frequently Asked Questions (FAQs)

Shipping Cost

To find out the shipping costs, add a product to the cart, enter your shipping info and you will be given a price.

Where do you ship from?

All of our products are shipped from different warehouses in Asia.

Expected dispatch times

Please allow 2-5 business days for orders to be processed after your order has been completed.

Estimated shipping times

After your order has been dispatched, these are the expected shipping times:

US Express Shipping: 7-10 Days

International Standard Shipping: 10-15 Days

Orders can however sometimes take up to 28 days due to customs.

We are also expecting delays due to the ongoing COVID-19 pandemic. Unfortunately we have no control over this.

Do you ship internationally?

Indeed! We do ship internationally. Please note shipping times will vary. Please allow up to 28 days.

Tracking

We offer tracking on every order by default. However sometimes some countries may not offer tracking and unfortunately we have no control over this.

Customs

We try our best to ship our orders so you incur no custom charges.

Sometimes however on occasion there can be customs charges which are unavoidable. The customer will be responsible for any fees.